Privacy policy

Sixteen’s — Privacy Policy

Sixteen’s collects only the information necessary to process your order and offer a smooth shopping experience. The details we request are basic and essential for completing purchases, shipping orders, and assisting with returns or refunds. This may include your name, address, phone number, email address, date of birth, preferred language, and descriptions of the products you request or purchase. We may also collect technical information such as your IP address, operating system, and browser type to help us improve our website.

We do not sell, distribute, or share your personal information with third parties. We may study certain browsing behaviour on our website to understand our customers better. This analysis is done in an aggregated manner and may involve information such as the page you visited before coming to our website, the page you go to after leaving, your browser details, and your IP address.

Sixteen’s does not collect or store any credit card, debit card, UPI, or banking details. All such payment information is handled securely by our payment gateway partners and is transmitted directly to the bank or payment network.